How To Contact Us: Should you have any questions about any of our products, please call us on 410-946-2236 or send an email to; This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Secure Shopping at Crunchy Granola Home! You can shop at Crunchy Granola Home online with security and confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy here - http://www.authorize.net/company/privacy/
www.crunchygranolahome.com is registered with the Authorize.Net Verified Merchant Seal program.
Our Commitment to Your Privacy; Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect: This notice applies to all information collected or submitted on the Crunchy Granola Home website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
Name
Address
Phone Number
(etc.)
The Way We Use Information:
- We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
- We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
- We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
- We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
- You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
- We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
- Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures.
Shipping: Unless otherwise stated, we will ship your order within 24 hours of your purchase date. Shipping costs are at the expense of the customer and will be calculated and charged at the time of shipment. Unless otherwise noted, we ship via UPS. For an estimation of shipping costs, visit www.ups.com.
Returns: Merchandise purchased from Crunchy may be returned or exchanged within 14 days of the purchase date. Returns must be accompanied by the original receipt, in unworn, unused, original condition. All returns must be accompanied by a Return Authorization Number. Please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it for this number. Refunds will also be given in the event that your purchase is defective. Please follow the same procedure listed above. If your purchase arrives damaged, please notify This e-mail address is being protected from spambots. You need JavaScript enabled to view it within 24 hours of receipt. All shipping costs associated with returns will be the responsibility of the customer.
